This policy explains what personal information we collect, how we use it, and how we protect it. We handle your information in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
BrightGenics Child Enrichment Centre ("BrightGenics", "we", "us") provides home-based ABA therapy and early intervention services in the Klang Valley, Malaysia. If you have any questions about this policy or your personal data, you can reach us at [email protected] or on WhatsApp at 012-789 9011.
We only collect information you choose to share with us when you get in touch, which may include:
We collect information when you submit our contact form, when you fill in the details form before messaging us on WhatsApp, or when you email or call us directly. Some anonymous usage data is also collected automatically through website analytics tools (see "Cookies and analytics" below).
We use the information you provide to:
We do not sell, rent, or trade your personal information to third parties.
Because of the nature of our services, you may share sensitive information about your child, including health or developmental details. We treat this information with extra care and only ever collect it from a parent or guardian. We use it solely to provide and plan appropriate support for your family.
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use the site, so we can improve it. These tools may collect anonymised data such as which pages are viewed and general location. You can disable cookies in your browser settings at any time. If we run online advertising in the future, we may also use tools that measure the effectiveness of those ads.
Our website uses HTTPS encryption to protect data in transit. We keep the information you share with us only as long as needed to support you, and we limit access to it. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your personal data.
Under the PDPA, you have the right to request access to the personal data we hold about you, ask us to correct it, or ask us to stop using it. To make any such request, please contact us at [email protected].
We may update this policy from time to time. Any changes will be posted on this page. This policy was last updated in July 2026.
